What is included in the monthly payment?

We aim to provide a stress-free environment so students can focus on their studies. The monthly fee is all-inclusive and covers: Safe & Private Accommodation: A fully furnished room with a private bathroom. Essential Utilities: All bills (electricity, water, heating) and high-speed Wi-Fi. Wellbeing & Security: 24/7 on-site staff, CCTV, gym access, and the OpenUp mental health platform. Convenience: Monthly room cleaning with fresh linen, free on-site laundry, and access to shared study and social spaces. Community Support: Access to a Community Connector, bike sharing (where available), and regular workshops.

Is cleaning included?

Maintaining a clean and hygienic environment is a priority. Private rooms receive monthly professional cleaning and linen changes included in the rent. Additional cleaning services can be booked for a fee. Shared kitchens are cleaned three times a week by housekeeping staff, with a deep clean once a month. Students are expected to maintain basic cleanliness in shared areas, such as washing dishes and tidying after use.

How do the shared kitchens work?

Our kitchens are designed to foster community while maintaining personal space. Depending on the location, students may share a kitchen with 7 to 16 residents or have access to a large communal kitchen. Each student is assigned personal storage space in cupboards, fridges, and freezers. Kitchens are fully equipped with ovens, stoves, and dishwashers.

What is the cancellation policy?

We understand that plans can change. Most contracts require at least one month’s notice and an official cancellation request. Contract transfers to another student may be possible, subject to availability and an administrative fee. Full cancellation terms are outlined in the original contract.

Information for parents & guardians

Total peace of mind. For them, and you.

Finding a new base is a big deal, especially in a new city, or even country. At The Social Hub, we champion student independence while keeping safety and wellbeing at the core of everything we do. It’s a space designed for them to grow, and for you to breathe easy.

Helping them feel at home

We build more than rooms; we build belonging. Through wellbeing initiatives and on-site support, we help every student settle in, socialize, connect, and truly feel at home.

Healthy body, healthy mind

From learn-and-grow programmes to gym and yoga classes, plus free access to OpenUp — a mental health platform with certified psychologists and self-guided resources. Because a healthy mind is the ultimate study tool.

Our promise to our students

Living made simple

✓ Everything included

✓ High speed internet

✓ On-site laundry

✓ 24/7 friendly staff

Student focused

✓ Study spaces

✓ Close to universities

✓ Bike sharing

✓ Semester based contracts

Community & support

✓ Events

✓ Inclusive environment

✓ Wellbeing programs

✓ Access to OpenUp

Lifestyle

✓ Shared kitchen

✓ Fully equiped gyms

✓ Community areas

✓ Central location

We’re happy to answer your questions

Visit us on-site or join a video call. Ask our staff any questions you may have.

Schedule a call

We keep an eye out

Our hubs feature secure 24/7 access, on-site teams, and clear procedures to ensure a protected environment. We’re always here, so they’re never alone.

The monthly rent covers it all

Gym, study zones, internet, laundry, bike sharing, and in some hubs even a pool. It’s all included. Avoiding unexpected costs and simplifying the student experience.

Opportunity is a right, not a privilege

That's why 1% of the global revenue of The Social Hub goes to the TSH Talent Foundation, every year. Want to learn more?

Learn more

Student stays at The Social Hub

We aim to provide a stress-free environment so students can focus on their studies. The monthly fee is all-inclusive and covers:

Safe & Private Accommodation: Fully furnished room with a private bathroom
Essential Utilities: Electricity, water, heating, and high-speed Wi-Fi included
Wellbeing & Security: 24/7 on-site staff, CCTV, gym access, and OpenUp mental health support
Convenience: Monthly room cleaning with fresh linen, free on-site laundry, and shared study/social spaces
Community Support: Community Connector, bike sharing where available, and regular workshops

Maintaining a clean and hygienic environment is a priority for us: 

Private Rooms: Monthly professional cleaning and a linen change are included in the rent. Additional cleaning services can be booked for a fee.
Shared Kitchens: These are cleaned three times a week by our housekeeping team, with a deep clean once a month.

Encouraging Responsibility: To ensure a positive experience for all residents, we encourage students to take ownership of their shared spaces. While we handle the heavy lifting, students are expected to wash their dishes and tidy up after cooking.

Absolutely and it happens more naturally than you'd think. From weekly social events and arts and crafts nights to expert workshops and sports classes, there's always something bringing people together. Our on-site Connectors are here to help them feel at home from day one, and with an international community living under the same roof, they'll find their people faster than you expect. Many students leave with friendships that last a lifetime.

To ensure financial security, we offer several transparent payment options:

Deposit: A deposit is required during the booking process to secure the room
Rent Payments: Monthly payments are handled via secure payment links or our resident app
Accepted Methods: We accept Credit Card, Debit Card, iDEAL (Netherlands), and Sofort (Vienna)
Further Details: You can find full details on Payment methods for your stay.